LAVD adheres to the principles of confidentiality and inviolability of information received from lavd customers in the course of providing services.

LAVD guarantees the safety of information with restricted access and the protection of personal data of users of the LAVD store services (hereinafter referred to as the Users), incl. when using the official website of LAVD, application programming interfaces and applications, payments and transfers through payment systems, etc. (hereinafter – Services).

The Privacy Policy (hereinafter referred to as the Policy) is aimed at publicly informing Users about the procedure for collecting (processing), storing, transferring personal data and information provided as part of the provision of LAVD services

By using the LAVD Services, the User agrees to all terms and conditions of the policy.

Before using the services, please read the Policy.

Purpose of personal data processing

The purpose of processing personal data is to provide services.

Collection of personal data

Personal data – information or a set of information about a user who is identified or can be specifically identified.

Non-personalized information – information that is not tied to a specific service user.

Personal data processed by LAVD covers contact data provided by users when using the Services (last name, first name, patronymic, phone number, e-mail address, etc.); which is used to pay for goods and services of LAVD; numbers and the like. Information received when the User uses the services, incl. using the LAVD website. Data is provided by users voluntarily in order to enable LAVD to fulfill its obligations under the Services.

Non-personalized information is used solely to generate statistical data and to improve services, incl. informing the user about new Services.

Use of information

The information that LAVD receives is used to:

creating a user account;
providing the Service or function ordered by the User;
contacting users to inform about LAVD’s personalized unique offers and promotions;
evaluation and analysis of the market, customers, products and services provided by LAVD;
effective customer service;
for any other purposes in an amount sufficient for the quality provision of services.

Transfer of information to third parties

LAVD may transfer information received from Users as part of the provision of services to third parties in order to properly perform its obligations under these Services.

Distribution of personal data by LAVD without the consent of the user or a person authorized by him is allowed in cases specified by law, and only (if necessary) in the interests of national security, economic well-being and human rights.

Protection of confidential information and information about the user

Confidential information, personal data and non-personally identifiable information are stored on internal LAVD resources, access to which is restricted in accordance with the provisions of the LAVD Information Security Policy.


LAVD’s web resources have taken sufficient measures to protect information, but please note that there is no absolutely safe and error-free way of transmitting data over the Internet.

LAVD is not responsible for the functioning of servers, Internet access service providers, the work of third parties, through whose fault access to the site may be impossible or restricted, information may be leaked through the fault of third parties, as well as for the disclosure by the User of his personal data, including .h. authorization data on the LAVD website, in mobile applications, application programming interfaces and applications.

The information posted on the LAVD web resources is protected by the current legislation governing intellectual property rights. Replication, translation, recording in the archive, copying to other electronic media of information posted is not allowed.

Rights and obligations of the User

The user has the right to receive information about the procedure for processing his personal data, as well as other rights defined by part 2 of article 8 of the Law of Ukraine “On the protection of personal data” dated 01.06.2010 No. 2297-VI (as amended) (hereinafter referred to as the Law).

The user is obliged, in particular, but not limited to:

not to take actions aimed at misleading other Users;
not provide your personal data to third parties for use;
not to collect, systematize, store, process or distribute personal information of other Users;
not attempt to gain access to the personal data of other Users in any way, including, but not limited to, by deception, breach of trust, selection of authentication and identification data.
If the User registers on the official LAVD website, application programming interfaces and applications on behalf of and in the interests of third parties, then by providing this consent the User confirms that he has sufficient authority to perform such actions, including granting consent on their behalf to processing of personal data on the conditions set forth above, as their representative (father, mother, guardian and other persons provided for by applicable law).

User agreement

According to the Law, LAVD processes the personal data of Users for the purpose of providing services to them on the basis of permission to process personal data granted in accordance with the Law for the exercise of powers and for the execution of a transaction to which the User is a party.

The user may voluntarily provide LAVD with consent to the processing of his personal data in order to receive advertising and information materials or for another specified purpose.

By registering on the official LAVD website, application programming interfaces and applications, the User confirms that he is familiar with the terms of this Privacy Policy, including for the purpose of processing personal data specified in this Policy, and the rights granted to personal data subjects in accordance with Art. 8 of the Law, and the use of personal data by LAVD, by ticking OK “I agree with the Privacy Policy”.


Cookies are small text files that are stored on the user’s devices when visiting the LAVD website. Cookies may be used on the LAVD website to understand what content you are interested in and to remember you if you return to the site. LAVD stores cookies to ensure a technically flawless and optimized service.

Cookies that can be used by LAVD cannot harm the user’s devices. Most of the cookies that can be used by LAVD are so-called session cookies, which are automatically deleted at the end of a user’s visit to the LAVD website. Other cookies remain on the user’s devices until the user deletes them. These cookies allow the user’s browser to be recognized on the next visit.

Additional Information

LAVD reserves the right to change the Privacy Policy.

If you have any questions about the Privacy Policy, please send an email to